Inside Technical Sales Engineer

September 2, 2022
Job Type
Salary Lower Range
Salary Upper Range
Salary Option
Street Address
500 Linden Oaks Suite 140
Rochester, NY


AP Professionals has partnered with a manufacturer in the Greater Rochester, NY area that is looking for a Technical Inside Sales Engineer. The Technical Inside Sales Engineer will support customers through the entire process while answering questions, reviewing terms, and assisting with scheduling. Provide solutions for technical issues and establish a strong relationship with the customer and Company departments. Prior technical experience required. Prior experience within the chemical industry desired.

This position is not eligible for Visa sponsorship.


  • Work directly with customers on the inquiries and review customer specifications. Communicate with customers and explain technology and products to both businesses and technical users.
  • Communicate and support customers throughout the process including proposal stage, order stage and post order follow-up/support.
  • Listen, understand, and convey customer requirements. Prepare cost estimates and develop technical proposals.
  • Work with engineering and procurement for continuous design and cost improvements.
  • Complete preliminary technologies designs and calculations along with cost and schedule estimates and develop proposals.
  • Maintain accurate records of target accounts, opportunities, quotes, and projects. Maintain contacts and correspondence in company approved databases.
  • Review customer orders and terms and conditions for accuracy and conformance with corporate guidelines and business practice.
  • Enter orders into business system and set up and maintain customer electronic/paper files.
  • Promote sales, review applications and proposals and close orders.
  • Resolve customer issues and maintain professional business relationships within target accounts.
  • Provide status of ongoing projects and future projects. Identify customers' needs and sales opportunities to help future growth.
  • Work with manufacturing representatives on products and inquiries.
  • Work closely with operations to monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
  • Complete post-project reviews for knowledge of process design changes or improvements necessary for the system.


  • BS degree in Chemical, Mechanical or Materials Engineering.


  • 3 – 5 years' of related technical experience.
  • Experience in a chemical industry a plus!
  • Previous sales experience preferred.

Knowledge, Skills, Abilities, and Other Characteristics

  • Ability to travel occasionally by car or air.
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